Resume of Thomas M. Heisner

Tustin, CA (714) 420-5459 tomheisner8@gmail.com .

 

 

Accumulated Knowledge

 

·   Over 20 years of working experience as a Telecommunications Technician / Field Engineer.

·   Performed installation, decommissioning and troubleshooting problems of network equipment and circuits, including the fiber transport equipment.

·   Knowledge with circuit provisioning, maintenance and testing including: Ethernet / DS0 / DS1 / DS3 / OC3 / OC12 / OC48 / OC192.

·   Part of the team involved with the Installation of the cabling, software, electronic components and acceptance of circuits with System Engineers.

·   DWDM (Dense Wave Division Multiplexing) with Sprint Trans Ops.

·   Communications and Information Systems Implementation.

·   Integration Coordinator.

·   Telecommunication Systems Inspector / Planner.

·         Experience with phase matched assemblies & passive intermodulation from deploying Sprint CMI head ends.

·         Knowledge of the full spectrum of RF frequencies from ULF to UHF. Years of experience in Coaxial & Fiber cable including design, troubleshooting & splicing.

·         Inside Plant Maintenance consisting of maintaining & servicing all of the Electronic Components in POPs, Switches & Head Ends. Outside Plant Maintenance consisting of Maintenance & restoration of fiber optic & coax cable & the electronic components associated with.

 

Work Experience

2013 – Present            Burr Communications

San Diego, CA

Fiber Optic Field Engineering

·   For Cox Communications we helped implement the fiber optic build out of the network for their business solutions applications. This involved network splicing, field engineering & field inspections for quality assurance. For Time Warner Communications we are involved in the deployment of the Wi-Fi portion of their network.

2014                       Connectivity Wireless

Santa Ana, CA

RF Fiber Wireless Technician 

Deployed & optimized a wireless fiber Emerson network in the Main Place Mall in Santa Ana. I installed & tested the -48V DC power system in both the head end & the FAP (Fiber Aggregation Point) for client American Tower.

 

2013 -2014            K&M systems

San Diego, CA

RF Field Engineering

·   CW testing, Benchmarking, WiFi, Wireless & IT consulting, DAS, Turn Key & Maintenance. The latest client I worked for was Crown Castle in Palos Verde. We tested potential cell site candidates in the Palos Verde / San Pedro neighborhoods

 

2012 – 2013          Cox Cable Broadband Services

San Diego, CA

Construction Field Engineer / Inspector

·   Direct and oversee the identification of new products, contract acquisition, project planning, and preparation for the new and upgraded construction projects. This included allocation, splicing and activation of fiber. Create efficient and cost effective designs for projects.  Perform field engineering of proposed commercial projects.  Coordinated all business services projects.  Ensure successful launch or deployment of various products. Served as a partner in determining the network management strategy and capacity planning process is in alignment with corporate goals.

 

 

2012                          Source Broadband Services

Riverside, CA

Field Coordinating Supervisor and Splicer

·   Splice fiber cables for cell sites, fiber networks, dark networks. Push fiber through several enclosures with live fiber to provide a path for new circuits. Build cables and node jumpers into existing enclosures. Build splice enclosures for new splice locations.  Work in man holes, hand holes, and aloft on poles.

·   Helping run the Wi–Fi Electronic installation of the components needed for Time Warner Cable in Orange County. This work is maintenance window sensitive (11:00PM to 5:00AM). The network has to be taken down during the window, & fully restored by 5:00AM.

 

2011 – 2012                       RLH Industries

Orange, CA

Fiber Optic Supervisor

·   Lead cable plant installation projects; supervise employees involved in direct installation of telecommunication/network cable subsystems at various locations.

·   Responsible for assembling fiber optic cables, trouble-shooting network problems including electronic component issues for other costumers, and installing telecommunication systems.

 

2008 – 2011                           Sunesys                        

Los Angeles/O.C./Riverside, CA                                                       

Fiber Optic Field Engineer

·   Duties include but not limited to: General maintenance of the Sunesys dark fiber optic network. I was responsible for overseeing the construction of the fiber network, outage response & repair, and the installation & maintenance of the electronic components for our costumers. I also supervised the team performing OSP inspections – looking for G.O. 95 issues, blown poles from the weight load, etc. I worked directly with the design engineering team to ensure the integrity of our network.

 

 

 

1996 – 2008                           Sprint                        

Los Angeles/O.C./San Diego, CA

RF Wireless Technician / Trans Ops Technician

·   Duties included but not limited to: Activation & Maintenance of the Sprint PCS wireless phone network. I was involved with the activation of the San Diego network for the initial launch of the Sprint wireless service, & did extensive work in the Orange & Los Angeles County networks. I was the senior fiber technician with the wireless network, & maintained the fiber networks in both the head ends & the field in Los Angeles & O.C. I supervised & was actively a part of the team that restored all fiber outages. I also worked directly with the RF engineers testing network quality & growth. The last 2 years I worked in the Trans Ops division, which is the old fiber optic long- haul network. We were responsible for the maintenance & restoration of the Sprint Southern California fiber backbone.

 

·   We maintained the Alcatel-Lucent DMX 1665 data multiplexer (MUX) for Ethernet/SAN/SONET bandwidth gap bridges between LANs & core backbone networks.

·   Experience with microwave radio systems & MDR8000 radios.

·   Installation, testing, turn-up, and troubleshooting of OC3, OC12, OC48, and OC192 optical rings.

 

1993 – 1996                           Cable Crafters           

Westminster, CA

Fiber Splicer / Plant Activation

·   Duties include but not limited to: Splicing & testing of fiber optic cable, coaxial cable, plant activation (Node, trunk & feeder), performing network sweep calibrations, & power supply activation. I have experience in cable plant construction, both underground & aerial. I also supervised splicing crews.

 

1987 – 1993                            Comcast Cable           

Santa Ana, CA

Sweep / Maintenance Technician

·   Duties included: Sweep & balance of all trunk amplifiers in the system. Maintenance of power supplies. Insure the integrity of the network by repairing any OSP issues in a timely manner. We were assigned on call duties for a 7 day shift which demanded 24/7 hour response time.

 

 

Education             

 

·   1977 -1979 Lakeview H.S., St Clair Shores, MI.

·   1979 – 1980 Belleville H.S., Belleville, MI.

·   1980 – 1982 Michigan State University, East Lansing, MI. Studied Electrical Engineering.

·   Served 1 year as a Page for the Michigan State Senate.

·   Worked the summer of 1981 for Zantop Airlines loading cargo.

·   1984 – 1986 Golden West College Huntington Beach, Ca. Studied Recording Engineering.

·   NCTI courses during time at Comcast.

·   At Sprint extensive training (in a classroom environment & hands on) about the Lucent CDMA PCS cellular phone network. I also studied Ciena, Motorola, & Alcatel Systems, as well as test equipment related to these technologies.

 

References             

 

·   Jim Hradisky Regional Construction Manager Sunesys

      Mobile: 951 278 3006 e-mail: jhradisky@sunesys.com

·   Joe Grover Manager of Network Operations Sprint

Mobile: 714 404 0640 e-mail: dslam01@yahoo.com

·   Eric Burr President/Owner of Burrcomm construction

Mobile: 951 834 3779 e-mail: burrcomm@aol.com

·   John Lang Senior Construction Inspector for Cox Communications

Mobile: 619 823 8538 e-mail: john.lang@cox.com

·   Dennis Wright Senior Construction Planner for Cox Communications

       Mobile: 619 742 5116 e-mail: Dennis.Wright@cox.com

·   Michael Bogner  Field Engineer & former Sprint Associate

       Mobile: 714 396 0449 e-mail: MHB285@cox.net

 

Further references avalable upon request